Lead Generation Policy


Definition: Online lead generation is the process of drawing a potential customer’s interest towards a specific product or a service. In simple words, leads are the people who have gone through your digital profile, have shown interest in your product/services and are now looking forward to approaching you.

  • Our lead generation packages are 100% paid services wherein we run live campaigns over Google Search Engine and social media sites like Facebook, LinkedIn, YouTube and Instagram.
  • We run Google Ad Words under specified packages and it is not applicable for all the packages. Please read our package specifications carefully before accepting the proposal.
  • We prepare online campaigns that communicate about the company’s background, product/service specifications, pricing and USP’s transparently. Hence, the client needs to furnish all the details in writing to us.
  • We prepare banners to display product/service information; hence, the client needs to share product/service and logo images in both PNG and JPEG format.
  • We extract leads from the demographics specified by the client and its nearby locations (City/Town/State) within 40 Km range. The clients need to give us specified towns/city/state prior to running the campaign. Once the campaign starts, changing the location is not possible and will be done on additional charges per lead.
  • We take a minimum of 02 weeks  to prepare all the campaigns and make them live. Hence, the lead generation process starts after 14 days from the date of invoice.
  • We provide leads on a pro-rata basis, which means not all the package leads will be provided in a single day but rather in sets of leads. Kindly refer to package specifications mentioned in the quotation.
  • We are a Digital marketing company and we guarantee only up to 60% valid leads in our packages. Furthermore, we do not assure the closer of the deal with the leads.
  • The client needs to follow up on the provided leads. Digital Punch will not interact or communicate on behalf of the client.


  • All our lead generation packages are paid programs; therefore, our clients need to pay 100% in advance.
  • Payments can be made by directly transferring to Digital Punch account through NEFT/RTGS or can be issued by paying through Credit/Debit/Internet Banking.  We accept payments by cheque as well but the campaign will start only after successful credit of payment in our account.
  • For Direct Payments through NEFT/RTGS, details are as below :

Digital Punch
A/C No: 15450200002780
Bank Name: Federal Bank Ltd 
Branch: Sector 5, Dwarka, New Delhi 
IFSC Code : FDRL0001545

  • We deliver leads only in CSV/EXCEL/PDF file formats and no other formats will be applicable.
  • Once we start delivering the leads, the client needs to provide us feedbacks on regular basis in the same format file. In case Digital Punch does not receive the feedback on the same day of delivery of leads, we will continue with our existing campaigns and deliver the rest of the leads. Any feedbacks received after 24 hours will be deemed invalid.
  • Every specified package is applicable for single project/product/service and cannot be clubbed with any other product/service.


  • We offer 30 Days Money Back Guarantee to all our clients. We take daily feedbacks from our clients and upgrade our campaigns to get the potential leads for our clients.  If you are not satisfied with the quality of leads provided, simply send us an email at [email protected] and we will refund your purchase. Our goal has always been to create a happy, thriving community. If you are not thrilled with the product or the services delivered, we have no interest in forcing you to stay an unhappy member.
  • Refund Policy is only applicable only if provided leads are less than 60% of Valid Leads. In the case of Sales Leads Refund Policy is applicable if Committed Sales Figures are below 60%.
  • Refund is only applicable if Digital Punch is unable to provide replacement of Invalid Leads with Valid Leads.

To know more on REFUND POLICY visit https://digitalpunch.cdn-in.com/leads-refund-policy/