ClinicSpots, Holistic Healthcare
January 23, 2019, Mumbai, India–
Many economies today have been able to provide a formidable heath
care system in multitude. In India we are yet to provide a well-established and
reliable healthcare system, the one that empowers patients technologically. ‘The Internet of health’ has the potential to catapult this
ailing healthcare system into an integrated, efficient and patient centric one.
One such Mumbai based healthcare startup venture, ClinicSpots
is all set to capitalize on current digitization trends and recent technology
of AI. ClinicSpots is a medical Q &
A platform focused on medical tourism. The website interface is fortified with
a dynamic AI enabled elastic search feature that promises an intuitive
experience for patients.
At ClinicSpots, visitors can seek responses to their medical
queries and stay assured of arriving at the best suitable treatment options
available viz. Doctor wise, Treatment wise and Hospital wise. Since the Internet
has become a reliable source of daily knowledge, the question is do we trust it
when it comes to medical information? Today about 65.2% people use internet to
seek medical information. According to Pankaj Srivastava, CEO of ClinicSpots,
“healthcare is more than just a business. Being a medical portal a bigger
responsibility lies on our shoulder, to provide health information as accurate
as possible through our Q & A. Platform
where queries are answered only by medical experts and practitioners, ensuring
trustworthy information“
Therefore, ClinicSpots is implementing Natural Language Processing
–NLP feature into its Q & A. platform enabling fast and more accurate
responses and most importantly to handle volumes of queries within minutes. The
NLP is a segment of Artificial Intelligence that processes human language for
better understanding.
NLP application comes to aid at this juncture by identifying the
queries and putting forth the most suitable responses to the query.
The NLP algorithm implemented by ClinicSpots will be able to
segregate the query and match it to a relevant forum thread. That way the
patient can also find answers to similar cases. This will indeed reduce the
panic among the patients to an extent.
Technological innovations like AI and machine learning
has brought about an upward swing in the segment of healthcare. With a lot of
private player’s in healthcare and promising startups that have emerged over a
decade, have certainly triggered the growth of healthcare industry in India, which is expected to reach INR 19,56,920 crore (US$
280 billion) by end of 2020. Medical tourism sector in India is projected to
grow at a CAGR of 200% by 2021, hitting $9 billion by end of 2020.
Thus, matching strides with these vertical trends, medical tourism
is another segment that ClinicSpots caters to. It has also progressed due to
NLP. Thanks to the Q & Ans. platform medical tourists can come well
prepared to India for complex cases. They can get complete assistance for
consultation, review of reports and cost estimates from the network of
hospitals. In case the forum is unable to provide a satisfactory answer, then
patients can connect to panel of expert doctors who then guide them to adopt the
most suitable treatment and even through video conferencing on prior request.
Thus, with the help of intuitive Q & A platform that strives
to reassure the visitors, along with a
panel of distinguished doctors who offer virtual consultation on request,
ClinicSpots has served approximately over 4 Lac medical tourists and has been
able to achieve the mark of serving 50 patients in a month. Most of the
inquiries are related to cancer treatment from SAARC countries, CIS countries
like Uzbekistan, Armenia and others. Middle East and immediate neighbors such
Nepal, and Afghanistan.
Incidentally, ClinicSpots has ties will nearly 25+ JCI and NABH
accredited hospitals pan India offering cancer treatment on par with that
offered across the globe. There are innumerable cases that have been treated
successfully at the best cancer hospital in India, providing cost
savings along with quality care. The medical savings
can start from 65% and go up to 87% in India, making it the favored
destination for medical tourists.
Pankaj lastly adds, “By offering
an AI –NLP integrated Q & A medical platform, we
stand committed to heal people across borders. Our motive is to pull patients
out of the information chaos and strengthen digital health literacy.”
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